Candle & Wax Melts Return Policy


Candles

We know it's hard to decide if you're going to like a candle from just a picture and a blurb. 

To make it easier we offer free returns on all our candles (wax melts are excluded - see below).  

The following apply:

  • Candle must be unburned
  • Candle must be packed and shipped back in original packing to ensure its safe return
  • A return authorization must be requested within 3 days of delivery date
  • After 3 days, we will gladly still honor our normal return policy; please note: buyer to pay return shipping costs.

Wax Melts

We offer samples of any of our wax melts.  A sample is one cube.  The cost is 25 cents per sample.  FREE shipping.  

To request a sample: please email sales@holtbrosmercantile.com with which scents you would like to receive.

Returns are not available on samples.  Our normal return policy applies to wax melt orders.  

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